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How to make an income protection or severance claim

Income Protection

Protect's injury and illness insurance provides global income protection, 24 hours a day, 7 days a week for members who are sick or injured.

Should you need to submit a claim, simply complete the relevant form below.

The Protect Field Team are independent of the insurer and work with members to ensure claims progress as smoothly as possible. If you have any questions, or need help with your claim, do not hesitate to get in touch.

Download IP claim forms here

Australian Income Protection Claim Form

Australian Additional Benefit Claim Forms

New Zealand Income Protection Claim Form

New Zealand Additional Benefit Claim Forms

Protect administers insurance products for ATC Insurance Solutions. Once your claim form is complete keep a copy and email to:

ATC Insurance Solutions
Email: info@atcis.com.au

IP claim FAQ's

Severance

If you lose your job or stop work for any reason, you can make a claim from your Protect account. These reasons may include:

  • Redundancy
  • Termination
  • Resignation
  • Retirement
  • Promotion to an above award position, or 'off the tools'
  • Total and permanent disability
  • Death (via beneficiaries)

For fastest results use the App to submit your claim

All severance claims can now be submitted via:

  1. The Protect App or
  2. Your online Protect account

Claims made via these online options can be made at any time of day and are the quickest and simplest avenues for accessing your entitlements.

Further information:

Download

Severance claim FAQ's

AU & NZ Counselling Phone Numbers

1300 725 881 | 0800 300 143

Protect counselling is a free confidential service for individuals seeking support, as well as employers and workers wanting advice on the best method to assist colleagues dealing with a range of concerns:

COVID IMPACTS
COVID IMPACTS
SUICIDE PREVENTION
SUICIDE PREVENTION
GAMBLING PROBLEMS
GAMBLING PROBLEMS
BULLYING & HARASSMENT
BULLYING & HARASSMENT
Depression & Anxiety
Depression & Anxiety
RELATIONSHIP ISSUES
RELATIONSHIP ISSUES
SOCIAL ISOLATION
SOCIAL ISOLATION
FINANCIAL PROBLEMS
FINANCIAL PROBLEMS
SUBSTANCE ABUSE & ALCOHOL ADDICTION
SUBSTANCE ABUSE & ALCOHOL ADDICTION
STRESS & PRESSURE AT WORK
STRESS & PRESSURE AT WORK